Influence & Consultative Sales Specialist
Jessica Chin
Sales Trainer · Coach · Consultant
“People grow when they understand themselves, connect with others, and communicate with purpose.”
About Jessica
Jessica Chin started in sales and rose to General Manager of a telecommunications retail chain, building teams and driving growth. She has trained teams across retail, telecommunications, hospitality, healthcare, manufacturing, property, logistics and professional services, combining sales psychology, DiSC and NLP into practical workplace skills.
Expertise
- Influence & consultative selling
- Sales psychology
- Customer journey
- DiSC behavioural styles
- Frontline service excellence
- Sales leadership & coaching
Credentials
- MBA
- IPMA (UK) International Certified Professional Trainer
- HRD Corp Accredited Trainer
- NLP Master Practitioner; ANLP Professional Coach
- Everything DiSC Certified Trainer
- Co-Trainer, IPMA trainer certification (Malaysia); eMBA trainer and coach
How Jessica works
Train, coach and consult
Sales Playbook · Customer Journey Map
Programmes
Programmes Jessica leads
Sales Excellence with PAYBACK™ Framework
A structured sales process applied with confidence, with stronger conversion, retention and referrals.
Influence Selling with DiSC
The ability to read each customer's style, build trust faster and influence buying decisions.
Crafting Customer Happiness
A customer journey map with improved touchpoints and consistent service standards.
Questions about working with Jessica
Which industries has Jessica trained?
Retail, telecommunications, hospitality, healthcare, manufacturing, property, logistics and professional services, from small workshops to audiences of more than 500.
华语分享
Alan x Jessica 华语对谈
CEO 教练 Alan Low 和 Sales Coach Jessica Chin 用华语谈老板带团队、销售、目标对齐和 AI 时代的经营。4 集完整版。