FAQ
Frequently Asked Questions
For CEOs and HR teams planning training, coaching or consulting.
Working with CEO Circle
How is CEO Circle different from a training provider?
We start from your growth objective, not a course list. Whether the CEO or HR comes to us, we first agree what must change in the business. Then we design the right mix of training, coaching, consulting and advice, at the levels that need it.
Can you design a programme around our company's strategy?
Yes. Our programmes are a starting point. Most engagements combine and adapt them around your growth objectives, your data and your people, from the top team to the frontline.
Who leads the engagement?
It depends on the need. Some engagements start with the CEO and top management, led by Alan Low. Others start with HR looking for one programme for one team. Either way, the practitioner closest to the challenge leads, and the work stays linked to your company goals.
What happens in the complimentary coffee session?
A 45-minute conversation about where your business is and what you want to achieve. We listen first, then suggest whether training, coaching, consulting or a mix fits. There is no obligation.
Results
How do you make sure training changes performance, not just knowledge?
Every engagement ends with something your team owns and uses: a scorecard, a playbook, a redesigned process or a 90-day plan. Where it helps, follow-up coaching turns it into habit. It is optional and agreed with you.
How do you measure the results?
At the level that fits the engagement, agreed with you before we start. It can cover how participants respond and what they learn, how their behaviour changes on the job, and the business results linked to your KPIs. We set the level and the measures together.
Fees, HRDC and delivery
How much does in-house training cost?
It depends on the programme, the number of days and the number of participants. After a complimentary coffee session, we send a proposal with the fee and the expected outcome.
Are your programmes HRDC claimable?
Yes. All CEO Circle programmes are HRDC (HRD Corp) claimable for eligible employers. We guide your HR team through the claim when we send the proposal.
Can programmes run online or in person?
Both. Every programme can run online or in person, at your premises or a venue.
How long is each programme?
Each programme has a standard length, adjusted to your needs or learning objectives.
Can programmes run in Mandarin?
Yes. All programmes can be conducted in English or Mandarin.
Assessments and business tools
Which assessment should I start with?
Leaders and owners usually start with the Awareness Engine. Sales and frontline teams start with the DiSC Level 1 Assessment. Companies asked about ESG by customers or investors start with the ESG Readiness Test.
How can HR use the assessments?
As a preliminary assessment before training, as a pre and post measure to show progress, and to share with the trainer so the programme focuses on the skills your people need most.
Speakers
Can we invite a CEO Circle practitioner to speak at our event?
Yes. Alan Low, Jessica Chin, Kelvirn Wong and Jess Lee speak at conferences, leadership events, book talks and company gatherings. Send us the event, date and topic on WhatsApp.