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HRDC claimableOnline or in personEnglish or 中文
Part of the CEO Masterclass Series · Intrapreneurial Leaders track
SOP & Process Re-engineering
A 2-day programme that takes your teams from broken processes to better business performance. Participants map a real workflow, find the waste and root cause, and redesign it with a working SOP.
What you walk away with
A redesigned process, an SOP draft, KPIs and a 90-day plan.
- For
- Managers, HODs, process owners
- Format
- Hands-on workshop
- Length
- 2 daysadjusted to your needs or learning objectives
- Delivery
- Online or in person
How we work with HR
Training built around outcomes
- Complimentary pre-training assessmentFind the real skill gap before we design anything
- Programme built around the gapYour challenges, your data, your people
- Complimentary 1-to-1 coaching sessionFor one key person, with every in-house programme
Further coaching is optional and fits your budget.
What you will cover
- The hidden cost of broken processes
- Mapping workflows
- Waste and root cause
- Re-engineering the process
- Handoffs and controls
- SOPs, KPIs and continuous improvement
About this programme
Do participants work on our own processes?
Yes. Teams bring a real process from your company, so the SOP and KPIs they leave with can be used straight away.
How is this different from AI-Powered Operational Excellence?
This programme fixes and documents the process. AI-Powered Operational Excellence then decides where AI can improve a simplified process. Many companies run this one first.